Privacy Policy

This Privacy Policy explains how Solarcom ("we", "us") collects, uses, and protects your information when you use our website and community forum (the "Service"). We are committed to handling your data responsibly and in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.

1. Information we collect

• Account data: name, username, email address, and password (stored only as a secure hash).
• Profile data you choose to add: bio, location, company, website, social links, and profile photo.
• Content: questions, answers, comments, votes, and bookmarks you create.
• Technical data: basic log and device information (e.g. IP address) used for security and rate-limiting.

2. How we use your information

• To operate the forum — create your account, publish your posts, and show your profile.
• To personalize your experience and surface relevant discussions.
• To keep the community safe (moderation, abuse prevention, rate-limiting).
• To send essential service messages (e.g. account or security notices).

3. What is public

Your username, display name, profile photo, public profile details, and the content you post are visible to others. Your email address and password are never shown publicly.

4. Cookies

We use a single essential cookie to keep you signed in. We do not use it for advertising. See our Cookie Policy for details.

5. Sharing

We do not sell your personal data. We share data only with service providers needed to run Solarcom (such as hosting and database providers), or where required by law.

6. Data retention

We keep your data while your account is active. If you delete your account, your personal data and content are removed, except where we must retain limited information to comply with legal obligations.

7. Your rights

You can access, correct, or update most of your information from your account settings. You may request a copy of your data or its deletion at any time by contacting us. You may also withdraw consent where processing is based on consent.

8. Security

Passwords are hashed, sessions use signed tokens, and submitted content is sanitized. No system is perfectly secure, but we take reasonable measures to protect your data.

9. Children

The Service is not directed to children under 13, and we do not knowingly collect their data.

10. Changes & contact

We may update this policy; material changes will be reflected by the "Last updated" date above. For any privacy request or question, email hello@solarcom.in.